Refund policy
Return & Refund Policy
Customer satisfaction is important to us.
Return Eligibility
Items may be returned within 7–14 days of delivery if:
- The item is damaged or defective
- The wrong item was received
- The item is unused and in its original packaging
Non-Returnable Items
- Used products
- Personalized items
- Clearance or final-sale products
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Refund Timeline
Approved refunds are processed within 5–10 business days to the original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error.